Over the past few days I've been struggling with a publishing software program I don't know how to use well. It has been a humbling and exciting experience. I'm the 17-year rookie at Fortune who spent the weekend asking colleagues how to work this thingamajiggy that was befuddling me.
I improved rapidly, and by yesterday I felt like I'd gotten the hang of it. I still don't like the software, which is clunky and not always intuitive. And there are certain things that no matter how good I get I'll still need to run to the experts for help. (Thanks, Julia Bohan and Nicolas Rapp!)