Onboarding is the process of making active customers out of users of your product or service. For a company to be able to win new customers, its onboarding process must be top-notch. And in a world where one can expect up to 90% of cryptocurrency startups to fail, being among the succeeding 10% would take extra effort.
The same principles guide the various onboarding processes across the board. But an emphasis on cryptocurrency is necessary because of its uniqueness. Despite the now-growing popularity of digital currencies, many still don’t know how they work because of the complex nature of cryptocurrency and blockchain.